Contact Us

We'd love to hear from you. Get in touch with our team for any questions, feedback, or support.

Send Us a Message

Contact Information

Address

Kha 224, Bir Uttam Rafiqul Islam Ave, Dhaka 1212Kha 224, Bir Uttam Rafiqul Islam Ave, Dhaka 1212

Phone Number

+880 1633310173
Mon-Fri: 9:00 AM - 6:00 PM

Email Address

genwear2025@gmail.com
support@genwear.com

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Find Us

Visit our store to experience our products in person and meet our team.

Frequently Asked Questions

Find answers to common questions about our products and services.

How do I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can also track your order by logging into your account and visiting the 'Orders' section.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Custom-designed items may have different return conditions.

How long does shipping take?

Standard shipping typically takes 3-5 business days. Express shipping is available for 1-2 business days delivery.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping times and costs vary by location.